1. Scope of services
iWorks Global provides business support services including business registration, trademark filing support, compliance workflow, operations support, and related administrative services delivered through our portal.
2. Orders and payments
Service processing starts after payment confirmation and required information/documents are submitted. Quoted fees apply only to the selected service scope and may exclude government fees unless clearly stated.
3. Client responsibilities
Clients must provide accurate information, valid documents, and timely responses to update requests. Delays caused by incomplete or inaccurate submissions may affect delivery timelines.
4. Timelines and delivery
Any timeline provided is an estimate based on normal processing flow. Government or third-party review timelines are outside iWorks Global direct control.
5. Revisions and updates
Where additional information is required, your submission may be reopened with an update note. Service resumes once updated information is resubmitted.
6. Fees and refunds
Administrative and consultation efforts already rendered are generally non-refundable. Where a refund is approved, it is processed according to the selected payment method and applicable provider rules.
7. Acceptable use
You agree not to misuse the portal, upload unlawful content, or attempt unauthorized access to other users, services, files, or data.
8. Limitation
iWorks Global does not guarantee government approvals. We provide structured preparation, filing support, and delivery management.
9. Changes to these terms
We may update these terms from time to time. Continued use of the platform indicates acceptance of the latest version.
10. Contact
For legal or service questions, contact us through the official support channels listed on the Contact page.